Privacy and Your Personal Data

Learn how miraqentara collects and safeguards your information

Introduction to Our Privacy Policy

We are committed to transparency and protection of your personal information in line with Australian privacy regulations.

This notice explains what information we collect, how it’s used, who it’s shared with, and how you can control or update your data.

What Data We Collect

We collect information you provide directly as well as certain technical data through site use. This enables accurate consultations and improved experience.

Information You Provide Directly

  • Your name and contact details captured via the website form
  • Questions or consultation requests to help us guide you effectively
  • Feedback and communications shared with our team
  • Details you choose to include in messages or topics
  • Subscription preferences if you opt in to updates

Data Collected Automatically

  • Technical data about device type, browser, and operating system
  • IP address and location related to service improvement
  • Usage statistics including pages viewed and features used
  • Cookie data for site functionality and analytics
  • Session logs for security and troubleshooting

How We Use Your Information

Your data supports consultations, site improvements, and client communication. We protect privacy and avoid unnecessary use.

  • Responding to consultation requests and client questions
  • Providing analytical insight related to your financial goals
  • Improving site functionality and content relevance
  • Communicating updates, changes, or important notices
  • Ensuring site security and fraud prevention
  • Complying with regulations and lawful requests
  • Managing subscriptions if you opt in

Our Pledge: We safeguard your privacy and use data strictly as described in this policy. Your trust is important to us.

When We Share Data

Data is shared only to deliver services, meet legal obligations, or comply with your requests. No sales to third parties.

Service Partners

Some data may pass to service providers assisting with communication, analytics, or compliance, always under agreement.

Legal Requirements

We may disclose data if required by law, regulation, or authorised investigation.

Anonymous Statistics

We may aggregate data for internal analysis without identifying individuals.

Your Rights Under Privacy Law

You have rights regarding your personal data, including access, correction, deletion, and the ability to object to some uses. Contact us to exercise these rights.

  • Request a copy of your stored personal information at any time
  • Ask for corrections if you believe information is inaccurate
  • Request deletion of your data from our records
  • Obtain and transfer your data if required
  • Object to processing of your information in certain cases
  • Request limited processing under specific circumstances

To exercise these rights, contact us as stated below. We respond promptly as required by law.

How We Secure Your Data

We use both technical and organisational safeguards to keep your information protected from unauthorised access.

Technical Measures

  • Encryption of data during transfer and storage
  • Secure server configurations managed by specialists
  • Access controls to sensitive client records
  • Regular security and vulnerability testing

Organisational Measures

  • Strict data handling policies for staff
  • Ongoing privacy and compliance training
  • Limited access based on job responsibilities
  • Contractual duties on third-party vendors

How Long We Store Data

Data is retained for as long as required to deliver consultations or comply with regulations and no longer.

  • Kept only while your account is active
  • Removed after the purpose has been completed
  • Retained for service records and compliance
  • Stored in line with regulatory requirements
  • Managed based on your preferences or withdrawal

You may request deletion when services end or consent is withdrawn.

International Transfers of Data

We limit overseas data transfers, and only work with partners following applicable protections.

  • Use of privacy-protected servers in secure zones
  • Agreements with processors under Australian standards
  • Review of partner policies for compliance
  • Disclosures only when necessary and permitted

Cookies and Similar Technologies

Cookies improve site operation and collect anonymous analytics. See our Cookie Policy for details.

Types of Cookies Used

  • Required to provide basic site functionality
  • Support analytics and performance improvement
  • Help remember preferences for tailored experience
  • Enable features such as communication tools

Visit browser settings to manage cookie storage or acceptance.

Changes to This Privacy Policy

We update this policy periodically to reflect changes in law or data practices. Review regularly for updates.

  • Notice posted here upon substantive changes
  • Email to subscribers if applicable
  • Effective date updated in this document
  • Permanent record of prior versions kept

Your continued use of our site implies agreement to revised terms.

How to Contact Us

If you have questions or privacy requests, please use the contact details below.

miraqentara

17 Gould Road, Herston, QLD 4006 Australia

Phone: +61.8.8786.6611

Email: content@miraqentara.com

Privacy policy last updated in October 2025

Effective from October 13, 2025